FAQs for Video Enhancer AI and More Products

Frequently Asked Questions

You will receive the confirmation email with the license code upon the transaction of your order. Please check your inbox. If you do not receive a confirmation email with a license code, please check the spam folder to see if the auto-generated email is marked as spam. If there is still no license code, please contact us at [email protected] to request your license.

Firstly, please make sure that you have downloaded the right program. then, please mind that license information is case-sensitive. Do not enter any extra blank space into the registration Email or code.

Considering our partners’ policies, we allow a 5-day money-back guarantee on the one-month and the one-year, and 30-day on the lifetime plan. To learn more detailed information, please check our refund policy.

No, basically our program’s license code is one license for one computer only. But if you need to transfer the license to a new computer under certain circumstances, you can contact us to clear the old register records and free up the license for you.

Yes. All updates are free. You will get update remind message when there is a new version available. Or you can visit the Download page to download and install the latest version.

No, our program’s license does not work for both Mac and Windows versions. You need to purchase a Mac version and then enter the license for Mac.

If you lost your registration code, please contact us at [email protected] to request your original license. Please provide us with detailed information about your purchase, such as email address, order receipt, etc.

Have any further questions about our program, please contact us